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43 pages 1 hour read

Donald T. Phillips

Lincoln on Leadership: Executive Strategies for Tough Times

Nonfiction | Book | Adult | Published in 1992

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Part 2, Chapters 4-7Chapter Summaries & Analyses

Part 2: “Character”

Chapter 4 Summary: “Honesty and Integrity Are the Best Policies”

The title of Part 2 is “Character,” and Phillips begins this section of the book by focusing on what he views as the most important personality traits that Lincoln possessed, “honesty and integrity” (52). While Part 1 examined Lincoln’s approach toward forming productive relationships with people, Part 2 is primarily about the personality traits that contributed to Lincoln’s success as a leader. Phillips begins Chapter 4 by mentioning the nickname that most American school children learn in history class, “Honest Abe.” Lincoln’s nickname is so well known that the significance of it has been all but forgotten, but Phillips reminds his readers that there is an important reason that Lincoln got this nickname and honesty is, in fact, one of the main character traits that contributed to his success. Because Lincoln always wanted to be transparent and honest in his role as leader, his followers were aware that expectations were high that they would be honest and transparent in their dealings with him. Phillips believes good leaders are responsible for the moral values of their followers, and leaders should “lift followers [...] to a higher level of awareness, motivation, and commitment” (53), whereas a weak leader with fewer moral convictions will have difficulty creating an environment that encourages excellence.

While Lincoln demonstrated moral development on a grand scale during the Civil War and used his moral convictions to convince others to help him abolish slavery in the United States, modern business leaders can also use honesty and integrity on a smaller scale to improve the culture of their own workplaces. Lincoln “attained success, admiration, and a positive image by maintaining his integrity and honesty” (56). Similarly, leaders today will be able to “foster passionate commitment” among their employees if they make high standards for moral values within their businesses a priority.

Chapter 5 Summary: “Never Act Out of Vengeance or Spite”

Chapter 5 continues with the main theme of Part 2 and examines another aspect of Lincoln’s personality that made him successful in his leadership position. Phillips claims that consistent empathy, which helped Lincoln guard against feelings of “pettiness, spite, and vengeance,” during his time in office was a cornerstone of Lincoln’s personality that motivated many of his decisions (58-59). For example, Lincoln’s great empathy toward others resulted in a historically memorable number of pardons, especially for soldiers, during the Civil War. Lincoln’s writings show that he granted pardons not only because he was reluctant to pass judgment on people, but also because he recognized that criminalizing people during wartime, whether for betraying the Union or deserting the army, would do more harm than good to the Union’s cause (60).

Similarly, Lincoln exercised caution when dealing with captured Confederate leaders or soldiers who were enemies of the Union. Although oftentimes their actions against the Union fit the definition of treason, Lincoln recognized that to punish these individuals would only further divide the nation. Phillips connects these choices Lincoln made to a modern context when he writes, “Invariably an organization takes on the personality of its top leader [...]. If the leader is petty, the subordinates will be petty. But if the leader is encouraging, optimistic, and courteous, then the vast majority of the workers in the organization will be as well” (62). Just as Lincoln was able to preserve the unity of the United States by showing empathy and understanding toward others, so can modern leaders create a productive work environment based on the same approach toward employees.

Chapter 6 Summary: “Have the Courage to Handle Unjust Criticism”

Chapter 6 is about having a “thick skin” when in a leadership position and not allowing critics to erode the important quality of self-confidence. Phillips begins by explaining that Lincoln was an underdog candidate when he ran for president and that he was not particularly popular among American voters. He was routinely ridiculed and even slandered in the newspapers of the day. Despite widespread doubt regarding his abilities, Lincoln maintained his self-confidence and continued to pursue his goals. After he was elected, the problem of outside criticism did not dwindle. In Lincoln’s cabinet, top advisors who should have been allies were often at odds with him. Instead of being discouraged by those who had no confidence in him as a leader, Lincoln used criticism as motivation for further achievements during the Civil War.

Phillips discusses the specific methods Lincoln developed for coping with criticism. The first was to “ignore the attacks” (68). Lincoln chose not to read most newspaper accounts of himself because it was a poor use of his time and would not change the divisions in public opinion. A second method Lincoln used was “extended letters of refutation” (70). Lincoln found it to be a helpful coping technique to write about his frustration when public criticism against him was especially unjust. Lincoln did not send nor publish most of these letters, he simply used as a therapeutic exercise to relieve his anger. Phillips gives an example from when Lincoln visited the battle site of Antietam and his behavior there was wildly misunderstood by the press. Although Lincoln explained the true circumstances in one of his letters, the public wouldn’t know the truth until 1895, long after his death.

The final method Lincoln used for keeping criticism in perspective was his “sense of humor” (72). Lincoln often used jokes and stories to form common ground with his detractors. Phillips ends the chapter by summarizing the main strategies Lincoln developed for handling criticism, and he indicates that contemporary leaders can greatly benefit from these methods in their organizations.

Chapter 7 Summary: “Be a Master of Paradox”

In Chapter 7, Phillips discusses several aspects of Lincoln’s personality that seemed to contradict each other, but he explains that these contradictions actually worked for Lincoln’s benefit as a leader. Phillips uses the phrase “master of paradox” to denote Lincoln’s unique ability to tailor his approach to dilemmas based on context. For instance, in most circumstances Lincoln valued consistency as the most important quality in a leader. Consistency meant that he treated people fairly and tried to be predictable in his actions so that he could build trust among his followers.

When necessary, Lincoln was also “uncommonly flexible.” Flexibility became especially important during the Civil War when a “one size fits all” approach would have never worked for combat or policy decisions. While consistency may be the most valuable characteristic in a leader on a day-to-day basis, Lincoln understood that specific dilemmas may instead require flexibility to be resolved.

The second half of the chapter is about how leaders manage their “darker sides.” Phillips is referring to a leader’s ability to keep an even temper when confronted with opposition or setbacks. Phillips again refers to the example of Lincoln’s frequent use of writing letters, with no intention of sending them, as a way to manage his “darker side” and maintain professionalism when frustrated. Phillips concludes by remarking that “leaders in today’s fast-paced business climate must be ready to deal with complex situations that require a variety of different approaches” (83). Like Lincoln, leaders today should aim for consistency, but they must recognize that certain dilemmas may require flexible solutions. Finding an outlet for frustration other than one’s employees is another important method for building trust as a leader.

Part 2, Chapters 4-7 Analysis

In Part 2, “Character,” Phillips’s purpose is to explore the personality traits that helped Lincoln guide the United States through the Civil War. Part 2 is rather similar to Part 1 in their overarching ideas: both sections argue that Lincoln is an excellent historical model for a modern leader who wants to develop techniques for gaining the trust and support of a broad base of people. In Part 1, Phillips’s focus is more “outward,” as he explains Lincoln’s approach to personal relationships, making compromises, negotiating with other leaders, and his behavior out in his community. In Part 2, Phillips moves “inward,” explaining Lincoln’s core values and how he used these to implement change, especially during the Civil War.

There is some overlap between the concepts in Parts 1 and 2. For instance, Phillips again discusses Lincoln’s strategy of writing letters to articulate his position on areas of disagreement with people (70-71). In Part 1, Lincoln’s letters served to smooth his relationships with generals or government officials by giving all parties time to consider the contents without pressure from the president. In Part 2, Lincoln writes letters as a therapeutic technique to vent frustration rather than as a method of communication. Even though Lincoln never sent or published these letters, they helped him maintain an even temper in challenging circumstances. In both cases, Phillips shows that Lincoln was aware of his surroundings and wanted to avoid unnecessary conflicts that would interfere with his main goal, winning the war and reuniting the United States. Although Lincoln’s outward approach to people in Part I was a crucial aspect of his success as a leader, Phillips argues that the inward values and character traits he delineates in Part 2 were equally significant.

The chapter headings allude to the core values that contributed to Lincoln’s success, and we can summarize them as follows: transparency and fairness as a leader, empathy for others (including enemies), patience with critics, and keeping an even temper. When it comes to transparency, Phillips discusses “Lincoln’s reputation for honesty and integrity” (52). By providing examples from throughout Lincoln’s career, Phillips proves that transparency was one of Lincoln’s fundamental priorities as a leader and that he had no interest in deceit, taking unfair advantage of people, or manipulating facts for his own gain. He fired one of his secretaries of war for “shady dealings” (54) and did not have patience for cheaters. Lincoln’s anti-slavery stance also stemmed from this core value of fairness toward others.

Though Phillips points out Lincoln’s traits, honesty and integrity were not simply some kind of management principles that Lincoln adopted to advance in his career; he truly believed in their importance for making the world a better place. Phillips argues that leaders today must also adopt these as core values if they want their businesses to thrive. He writes, “Subordinates must perceive their leaders as a consistently fair person if they’re to engage in the kind of innovative risk-taking that brings a company rewards” (54). Phillips points out the practical application of these concepts in a modern business environment and alludes to several writers in the field of leadership studies who share his perspective, including Tom Peters (a writer on business management practices) and James McGregor Burns (renowned historian).

Phillips’s explanations of the other core values are similar to his discussion of honesty and integrity. He uses examples from primary source material, including Lincoln’s own remarks and letters, to show how Lincoln had empathy for deserting soldiers during the Civil War, many of whom were very young men, and made it a policy not to punish these individuals unless absolutely necessary. Lincoln’s choice to show empathy for people, even if they were sabotaging the Union’s cause, demonstrated that Lincoln was a “savvy businessman,” Phillips asserts (59). Since Lincoln’s priority was to reunite the country following the Civil War, punishing deserting Union soldiers or captured Confederates out of sheer anger would do nothing to further that cause. Phillips asks, “what can modern leaders infer from Lincoln’s issuance of so many pardons?” (60). Like Lincoln, modern leaders need to consider the consequences of their choices and avoid being motivated by “emotional reactions” (58). Being empathetic to the challenges others are facing is one way a leader can make sure that all sides of a problem are considered before acting.

The final two chapters of Part 2 explore ideas relating to Lincoln’s ability to have patience and keep his temper despite being in circumstances of incredibly high stress and pressure. If Chapter 5 was primarily about empathy, Chapter 6 is mostly about Lincoln’s choice to set aside his ego. Just as Lincoln made the active choice to issue pardons to enemies during the Civil War, so did he consciously decide not to engage with his many critics in the newspapers unless their claims would directly hurt the Union’s cause. Lincoln was an unconventional politician whom many of his contemporaries considered to be a “third rate country lawyer” because of his modest background (66), and he endured constant criticism throughout his career. Phillips emphasizes that even after public criticisms escalated following the presidential election, “Lincoln handled it all with a patience, forbearance, and determination uncommon of most men” (67). Lincoln also developed methods for coping with public criticism so that it would not interfere with his ability to govern. A detailed example toward the end of Chapter 6 includes excerpts from one of these negative press articles about Lincoln and Lincoln’s method for coping with it (70-71). Like Lincoln, Phillips believes that modern leaders must develop clear strategies for handling criticism and avoid allowing pride to rule their behavior at the expense of a larger goal.

Chapter 7 is similar to Chapter 6 in that Phillips continues with the concept of Lincoln’s ability to exercise patience, despite stressful circumstances. Although the chapter is titled “Be a Master of Paradox,” by this Phillips simply means that Lincoln was not rigid when difficult circumstances required creative solutions, and Lincoln was aware of his own shortcomings and was careful not to let them get the better of him. Again, Phillips discusses Lincoln’s uncommonly patient nature, but he reiterates that Lincoln actively cultivated this aspect of his personality for the benefit of the country. According to Phillips, “Lincoln’s primary goal was to not lose his temper at all, or at least to minimize the times he would do so” (81). “To simply avoid quarrelling” is not a principle typically appears in management textbooks, but Phillips shows that even such a seemingly obvious concept is one that Lincoln took seriously as a leader (82).

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