57 pages • 1 hour read
Elin HilderbrandA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
The staff go on Hotel Confidential and find a glowing, five-key review from Shelly Carpenter, who praises their friendliness especially. They piece together hints about two children, a dog, and a future project dealing with second love to figure out that Shelly Carpenter is Kimber Marsh, the guest who stayed with them all summer.
Then, Xavier delivers the bombshell that he is putting the hotel on the market and selling it to a man who wants to turn the building into a satellite office space. The staff is devastated, and Mario suggests that he and Lizbet could go to California and find similar jobs. Lizbet still hopes that Xavier will change his mind, but he proves uncontactable. Zeke dashes into the lobby and announces that Richie is under arrest for wire fraud. It turns out that Bob Ianucci is an FBI agent and has been investigating him.
Mint, who is dying at Our Island Home, tells his nurse, Charlene, to go through his father’s papers and journal. The town gossips want The Hotel Nantucket to survive over the summer but think its prospects do not look good.
Chad tries to tell his father Paul that he will not be joining the firm but feels that he now will have to because the hotel is being sold. Then, Magda comes in to see Paul; they are going to team up to buy the hotel.
When Magda and Paul Winslow buy the hotel, the staffers find out that Magda is worth $24 million. She acquired her wealth when she won a casino bet and invested her winnings. Edie will become front-desk manager next year, and Alessandra will go to work in California. Meanwhile, Edie and Zeke look like they are on their way to becoming an item.
Charlene from Our Island Home presents the staff with Mint Benedict’s father’s journal—his father was Jackson Benedict, the hotel’s original owner. Jackson takes full responsibility for Grace’s death. His wife, Dahlia, confessed that she locked Grace in her room so she would die in the fire.
Grace feels at peace following Jack’s confession that both her presence in the attic and Dahlia’s jealousy were his fault. Feeling lighter, Grace is free to go, and she gains a panoramic sweep of not only the hotel but New York, where she checks out Kimber’s family. Kimber is ending her column because she is busy trying to find an attorney for Richie. Grace decides to return to the hotel because it feels like home for her.
In the book’s final section, the theme of Hotel as Exchange Hub is evident in the stark contrast between The Hotel Nantucket’s staff members’ commitment to the place and Xavier’s whim to dispense of it now that it reminds him of Magda’s rejection. Mario explains the tendency of “guys like Xavier,” who “aren’t in it for the money or the greater good—restoring an historic building, boosting the local economy, creating jobs—they’re in it for the bragging rights” (363). According to Mario’s theory, now that Xavier has the coveted five-key review from Shelly Carpenter, he has lost interest in the hotel. Although Mario overlooks the Magda factor, he touches on Xavier’s selfishness in closing down the hotel and depriving the local community of jobs and a project they can be proud of. Xavier’s distance throughout the summer has caused him to view the hotel as an investment, and this is exemplified by the soulless office building that it would become if he sold it to his proposed buyer. In this swift turn of events, the former benefactor becomes the villain, and it is up to the staff to band together to save what they love.
Luckily, Magda, who despite her secret wealth has a strong community consciousness, teams up with Chad’s father, Paul Winslow, who, perhaps owing to his son’s influence, has seen the light about working towards the collective good. Together, they buy the hotel from Xavier, investing in the vibrant community that has emerged over the summer and enabling the other characters to continue their journeys. Indeed, all the staff members intend to return except for troublemaking Alessandra, who will go and find work on the West Coast “where [she] belong[s],” indicating that her growth might continue there (378). Alessandra’s character arc ends on an upswing, in which she uses her experience to help Edie fight back against her blackmailer. Whereas Edie is young and inexperienced, Alessandra knows that revenge porn is illegal, and they work together to get Graydon to leave Edie alone and return her money. This is another instance in which the novel subverts normative power hierarchies—women band together to overcome a male abuser—and it also subverts traditional romance character tropes. While Alessandra does many morally questionable things in the book, she is more nuanced than a stereotypical villain or a seductress.
The real Shelly Carpenter turns out to be more integrated into the hotel community than the staff could have imagined: She is Kimber Marsh, the breezy, chaotic, bright-haired divorcée who has been staying with them all summer. Kimber’s review overturns the expectation that a good hotel experience is about novelty and luxury, as she states that interpersonal dynamics and feeling at home are the most important factors. The hotel’s unique role as a warm, friendly, and equalizing space is emphasized not only in Kimber’s review but in the Deck's failure and Grace’s decision to remain in the hotel rather than seek a blissful afterlife. Kimber ending her column after awarding this highest accolade indicates that she herself is looking to move on from a transitory sort of lifestyle to one of more stability as a mother to her kids and Richie’s partner.
At the end of the novel, while there is still drama afoot with Richie’s arrest and the Bicks’s marriage in ruins, the main characters, including Grace, have achieved a sense of peace. With the letter from Jackson indicating his responsibility for Grace’s death, everyone knows and empathizes with her story, and she is able to be truly at rest. While she is technically free to leave the hotel, she finds that with its current atmosphere, it is such a pleasant place that she does not want to. Here, Hilderbrand creates the impression of a Nantucket hotel that will continue to run and perhaps be part of the permanent landscape of the island she revisits in future novels.
By Elin Hilderbrand