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75 pages 2 hours read

Lori Schiller, Amanda Bennett

The Quiet Room: A Journey Out of the Torment of Madness

Nonfiction | Autobiography / Memoir | Adult | Published in 1994

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Part 1: “I Hear Something You Can’t Hear”Chapter Summaries & Analyses

Part 1

Chapter 1 Summary: “Lori; Roscoe, New York, August 1976”

Lori begins her narrative by stating that “[i]t was a hot night in August 1976, the summer of [her] seventeenth year, when, uninvited and unannounced, the Voices took over [her] life” (3).

It is the summer before her senior year in high school, and therefore also Lori’s last year at a summer camp named Lincoln Farm. Initially, she came to Lincoln Farm as a young camper, but this summer, she is a counselor. She recalls this summer and herself as plain and ordinary, “except that sometime during that summer things began to change” (3).

She recounts that, at the outset of the change, her sensory and emotional experiences suddenly became more pleasantly intense. She felt full of potential, energy, and friendliness. She recalls: “I was strong and attractive, powerful and exciting. It seemed that everyone around me had only to look at me to love me the way I loved them” (4).

Also, two years earlier, when she was 15, Lori had fallen in love for the first time at Lincoln Farm: with a 23-year-old, handsome and exotic exchange student. They shared a summer of flirtation and intimacy. However, several weeks after camp ended, the young man showed up at Lori’s home in Scarsdale “with a pretty woman whom he introduced to [Lori’s] parents as his fiancée” (4).

Lori finds herself obsessing about the moment that the young man came to her house two years before. Her mood turns dark as she envisions herself not as desirable and compelling but ugly, “fat and disgusting, an object not of romance but of ridicule” (5). She suddenly begins to feel that those around her do not love her, but are instead laughing in her face and mocking her. Soon, her surroundings at Lincoln Farm feel shrouded in foul, evil shadows.

One night, as she lays in her bunk, her memories of that past summer feel so vivid that they begin to invade her present reality. She recalls the way that the young man pushed her physical boundaries in a way that both excited and frightened her. She feels as if she is next to the lake again with him, experiencing his hands roaming beneath her shirt. In the midst of these intense flashbacks, she hears “a huge Voice [booming] out through the darkness. ‘You must die! Other Voices [join] in. ‘You must die! You will die!’” (5).

At first, Lori cannot get her bearings. She does not know whether she is at the lake with the young man, or whether she is asleep or awake. She then snaps back to her present reality: she is in her bunk, in 1976 (not 1974), and her roommate is sleeping peacefully. She then decides to run from the Voices. She tears out onto the grass—barefoot—convinced that she must find a place to hide. But still, the Voices pursue her, repeating their refrain. She runs to the camp trampoline and jumps on it until sunrise—and until she truly does feel like she may die—in an attempt to drown them out.

Still, the Voices pursue her: “You whore bitch who isn’t worth a piece of crap!” they yell at her (6). She tries to resist, telling them that it isn’t true, and begging them to leave her alone until both she and the Voices succumb to exhaustion.

Lori quickly deteriorates, experiencing the terror of the Voices every night after their initial arrival. The mornings find her completely drained—pale and strained by horror and fatigue. She tries her best to keep up appearances during the day, and it is all she can do to try to appear calm, and to retreat to her room as often as she can.

However, as her cheeriness vanishes, those around her begin to notice that something is wrong. On August 12, at 9:30 a.m., the camp owner instructs a fellow staff member to drive Lori home, citing concerns about her health.

Lori confides that since that summer, she has never been free of the Voices. She began that summer as a happy, normal, and healthy girl. By summer’s end, she was sick—without having any idea of why or how—with what she would only later learn was (and is) schizophrenia. She intimates that the disease “snatched [her] from [her] tranquility, sometimes [her] self-possession, and very nearly [her] life” (7).

She tells us that during the time her friends were marrying and having children, the disease snatched many things that could and should have been hers, such as a husband and children of her own. She instead found herself behind locked doors, battling with the Voices who never asked for permission to invade her life. She confesses that while the Voices vacillate between dormant and overwhelming, they have often almost destroyed her completely: over the years, she has found herself ready to surrender to them and give up on several occasions.

However, she presently writes from a place of triumph. Although the Voices are still a part of her life, she has been able to control and surpass them: “A wonderful new drug, caring therapists, the love and support of [her] family and [her] own fierce battle—that [she] knows now will never end—have all combined in nearly a miraculous way to enable [her] to master the illness that once mastered [her]” (7).

She reveals that, as she writes, eighteen years after that terrible summer, she has a job, a vehicle, and an apartment to call her own. She has friends and a romantic life, and teaches classes at the hospital where she was once a patient. She writes this book in order to invite others who have no idea what it is like to have schizophrenia into her journey, and also in order to give those who suffer from the disease hope for a way out of it.

Chapter 2 Summary: “Lori; Scarsdale, New York, August 1970-August 1977”

Lori begins this chapter by recounting one specific and vivid childhood memory that torments her. In her memory, the family dog (a medium-sized black mixed breed) is chained up, and unable to move very far in any direction. She remembers suddenly becoming consumed by rage and beating the dog to death with a golf club. She cannot find a reason for why she did such a terrible thing. Over the years, she has castigated herself in her mind for this heinous act of evil against a defenseless and innocent animal.

There is, however, one problem with this memory: it never happened. According to her parents and her younger brothers Mark and Steven, the family never had such a dog. There was only one family dog: a gray miniature schnauzer who died of natural causes after a long and pleasant life.

Lori intimates that, in the present day, her increasingly-healed mind is inclined to believe that her family members are correct. “The further I progress toward sanity, the more such dark images are fading, letting my real memories of my real childhood peep through,” she writes (10). In these more accurate memories, she finds few signs of the sickness that would eventually engulf her, and no lasting images of darkness and pain. Instead, she remembers a conventional, peaceful girlhood and a life full of “love and comfort, fun and friendship” (10).

Lori was born in Michigan. At the time of her birth, her father, who was from the Bronx, was a graduate student finishing his Ph.D. in psychology at Michigan State. Her mother was the daughter of a successful department store owner. When her father graduated and landed his first job, the family moved to Chicago, where Lori’s first brother, Mark, was born. Five years after his birth, Lori’s father was promoted again, and the entire family moved to Los Angeles, where Lori’s second brother, Steven, was born. The family spent five years in Los Angeles before relocating to New York as a result of another promotion for Dr. Schilling. Lori spends part of this chapter fondly recalling the road trip that the family undertook as a part of the move to New York. Although the trip was full of good-natured bantering and the adventure of sightseeing, everyone in the family was a bit uneasy: they had all adored California and their large, comfortable home there. The foreignness and distance of New York had everyone in the family spooked. However, when they arrived at their new home—a gorgeous, old, white, Colonial-style house with black trim in Scarsdale, a New York City suburb—Lori eagerly investigated it and declared it “cool” (12).

The family ultimately became very happy in their new home. The adults made new friends while Lori and her siblings became comfortable in their new schools and neighborhood. They settled into their new home, which had a large yard for playing with snow and piles of leaves, and a children’s playhouse in the backyard.

Lori states that, in truth, the family would have been happy virtually anywhere. Perhaps due to their frequent moves, they had never really become close to extended family members, and so the word “family” really meant just the five of them. In order to demonstrate this closeness, Lori recounts a time in which her father spoke sharply to her and she began crying. Because she was crying, Steven began crying, and then Mark. Soon enough, the entire family was weeping.

The family even developed their own internal language and vocabulary, understood by only them. After they moved to New York, Dr. Schilling would arrive home from work every night at 6:30. By 6:31, each family member would be in his or her designated seat at the dinner table. Regardless of how busy he had been during the day, Lori’s father would go around the table and have each of his children describe the events of their day to him, as well as ask them to describe the things that they were each thankful for. Although the children fussed about this ritual, they each knew, deep inside, how fortunate they were.

Lori reveals that, during her childhood, she had always felt distinguished and remarkable: she was the oldest and the only girl, and enjoyed having the spotlight. In order to maintain her place, she excelled academically. Occasionally, too, she chose to execute pranks. She loved to perform, using her singing voice and the creation of skits to keep her parents entertained. When she was young, she believed she would become a ventriloquist.

Her neighborhood and school were full of high-achieving children of successful parents, and, although her peers occasionally came home with grades of Bor C, the Schiller parents became upset about anything lower than an A. While other children could have casual hangout time, the Schillers insisted that their children play sports and involve themselves in formal extracurricular activities. While Lori’s father was an obviously accomplished psychiatrist who had come from diminished circumstances in the Bronx and was the first person in his family to graduate from college, Lori’s tall, thin, and pretty mother excelled in everything “from decorating the house to cooking dinner for fifty people, to being a room mother for the PTA” (14).

Lori recalls that her parents always encouraged her achievements, and that she always tasked herself with making them proud of her. Following her stay at Lincoln Farm, however, she tasked herself with a new burden: keeping her terrible secret.

When she arrived home from Lincoln Farm, she had composed herself enough in order to pass off her illness as a bad flu. Because all of the children were away at camp, her parents had gone to Michigan to visit with extended family, and family friends were staying in Lori’s home. Lincoln Farm called her parents, and assured them that she was fine—all she needed was a few days of rest. And so, her subsequent stay in her room for two days seemed plausible and normal. And by the time her parents returned, the worst of the episode seemed to have passed, and nothing about the way she was acting made them feel worried. 

The only person who seemed concerned was Gail, Lori’s best friend—and even then, Gail was only put out that Lori had returned home without phoning her. Lori and Gail were like sisters—sharing all of their troubles and triumphs—yet Lori told her nothing about the Voices. It was the first time Lori had kept anything from her.

Lori did not want to be stigmatized or ostracized as a crazy person. After watching Carrie and Helter Skelter, Lori decided that she would much rather be possessed or in touch with occult forces than mentally ill: “I didn’t need a doctor, I needed an exorcist” (16). She also found herself extremely troubled by The Bell Jar, which she was required to read for school. Even in the relative respite of formulating her illness as demonic possession was not something she could tell her parents—all she ever wanted was for them to be proud of her, and she could not come to them and tell them that she was possessed.

And so, while the Voices intermittently returned to her during her senior year of high school, Lori kept up the veneer of normalcy while privately battling them in order to appear composed. However, the objects around her were beginning to feel antagonistic. When she received prank calls, they felt inordinately menacing because they reminded her of the Voices, and so she grew terrified of using the phone. She avoided using it to the best of her ability, citing shyness as an excuse. In the evening, the TV became frightening. When Walter Cronkite appeared on the screen in order to recite the day’s news, she heard not his actual words, but him entreating her, and her alone, to repair all of the problems of the world. While she wanted to retire to her room, her parents insisted on having the entire family together, so she would lie with her face to the wall.

Chapter 3 Summary: “Lori; Tufts University, Medford, Massachusetts, September 1977-June 1981”

Lori enrolls at Tufts University. Initially, her new life as a college student is wonderful and exciting. She feels as if she is capable of anything. She and two fellow students, Lori Winters and Tara Sonenshine, become inseparable. When she visits home, she feels like a big shot, and she tries to cheer up her brother, Mark, who seems depressed, by driving him around town.

Although the Voices still intrude on her intermittently, they are much quieter than they were during that summer at Lincoln Farm and her senior year of high school. Instead of screaming at her, they act more like a peanut gallery, chattering to each other about her in the back of her mind. Most of the time, going to sleep helps her to escape them. If she cannot sleep, then she takes deep breaths and tells herself that she is not possessed by the devil, and silently begs the Voices to leave her alone.

Lori decides to go skydiving on a whim. She makes it out of the plane on her third attempt, after being too spooked during the first two circles that the plane makes.

In her second year at college, Lori and Tara move into Wren Hall. Wren Hall is the dorm situated right next to the campus Quad, which is the social hub of the campus. She has a busy social life full of many friends, and also goes on many dates.

However, while she appears to be thriving, she is internally disintegrating. The Voices have become faster and louder—and they sound as if they are coming from her external environment, and not from inside her own brain. They speak to her completely unexpectedly:“[o]ccasionally they [are] friendly, but mostly they [revile her], shouting in their hoarse, harsh tones: ‘Die! Die! Die!’ They [fill her] with anxiety” (21). Lori grows increasingly anxious, and perpetually afraid that she will die.

Once again, she must task herself with hiding the Voices from those around her. When they become too much to bear, she makes excuses about an upset stomach and leaves the room. The most crucial part of her masquerade becomes preventing herself from looking around or whipping her head around to look for the source of the Voices. By and large, most of the people around her seem to believe her cover-ups.

However, her growing anxiety cannot be fully contained. She becomes afraid to make eye contact with her friends, and also fears that they will begin condemning and ridiculing her the way the Voices do. Eventually, she becomes convinced that her friends despise her.

Lori takes a class in abnormal psychology, and sees herself in every atypical symptom described in the textbooks and lectures. This makes her feel both overwhelmed and less alone.

She spends her junior year abroad. Her first semester is in Spain. There, the Voices are softer, although they still speak abusively to her, and sometimes in Spanish. When she moves to London for her second semester, her old friend, Gail, is also in London: “At one time during the semester [Gail and I] cut our fingers and smooshed our blood together. We’ll be friends forever, we said. Blood sisters. Nothing will come between us. Of course it wasn’t true. The Voices were already between us” (23).

When Lori gets back to Tufts, she moves in with Lori Winters, Tara, and another girl. Keeping her secret becomes more and more difficult. Although she keeps up with the other girls and the rituals of their friendship as best as she can, her hands begin shaking uncontrollably. Both the highs and lows of her moods grow in intensity. While she is feeling good, she spends her money recklessly. The Voices speak to her almost all the time. They begin to demand that she hurt other people, and she fears that she will obey them.

Lori Winters begins to see that Lori is struggling. Lori Winters attempts to get Lori to tell her what is going on; all Lori does is sit in Lori Winter’s room, smoking cigarettes and trembling. Lori’s thoughts about suicide and self-harm increase in frequency.

Finally, Lori calls her parents. She tells them that she is having vague “problems,” and that she needs to see someone about them. They unhesitatingly agree with Lori’s proposal that she consult a therapist. Initially, Lori meets with a counselor at her school, and then she begins to see a private-practice psychiatrist. However, she still tells neither mental health professional about the Voices. She writes that she felt it too dangerous to tell someone about them:

The Voices were twisting themselves around me. It was hard to tell where they left off and I began. They threatened me, and I believed them. If I squealed on the Voices, they might kill me. If I ratted on them, the person I told would have to die (25).

During her sessions with her psychiatrist, she feels powerful paranoid delusions about him incarcerating and lobotomizing her if she were to tell him the truth. He prescribes her Valium for anxiety. She takes it and grows consistently more anxious.

In an attempt to escape the Voices, Lori begins to drive recklessly fast in her car, half-hoping that she will kill herself. When a police officer stops her one night, she hallucinates that he has “changed into a fantastic creature with bugged-out eyes and hair standing up wildly on end” (25).

On Saturday, April 25, Tara and Lori Winters surprise Lori with an “all-expense-paid vacation in the company of two people who love you very much,” in celebration of Lori Schilling’s twenty-second birthday (25). They have a lovely, intimate time on the trip. Six weeks later, all of the young women graduate and relocate to New York City. Tara and Lori Schilling move into an apartment together. Lori Schilling remembers the hustle and bustle of graduation fondly.

Part 1 Analysis

It’s important to note that Schiller begins her narrative from a place of triumph. She directly tells the reader that she has emerged successfully from the depths of her disease. The reader is greeted with the knowledge that Lori currently has meaningful employment, balanced emotional connections, and a car—markers of healthy normality. This is important to note because it demonstrates Schiller’s intent to chronicle her own journey, which includes many points of deep darkness, from a place of hope and encouragement. No matter the depths to which the reader is about to witness Schilling descend, they are also assured that she eventually made it out. This information, and Schilling’s choice to divulge it at her book’s outset, establish a general theme of hope and triumph.

Stylistically, this first section also introduces us to Schilling’s storytelling method. Each chapter has a title that includes a narrator, a location, and a time period. This means that the entire book is composed of vignettes, from the viewpoint of varying narrators, which intersect and riff on one another in order to create both a panoramic view and a collection of acutely-rendered emotions, intricate timelines, and deeply-personal reflections. For this first part, however, it is exclusively Lori’s voice, which is also important to note. While we are clued in about the possibility of encountering other narratives through the chapters’ naming schema, we stay grounded in Lori’s sole voice for this first part of the book. This narrative choice also telegraphs the way that Lori’s voice will be the dominant one throughout the book.

We can also see that, although a stream of vignettes (rather than one continuous and unbroken narrative) guides us through Schilling’s journey, the book is still arranged chronologically. This signals that, formally, Schilling is invested in a coherent narrative, and that this isn’t the type of account of madness that reproduces disorientation and madness through its very form. In keeping with Schilling’s aim of ultimately forming a narrative that both begins and ends with coherence and triumph, the style with which she has chosen to depict her journey is itself coherent and chronologically legible.

On the level of character, we see that Lori was a perfectionist from a very early point in her life, and that she relied heavily upon the validation of others (particularly her parents) for her sense of identity. Importantly, we see that the initial outset of her schizophrenia involved her sense of devastation precipitated by her perceived or predicted rejection by others. Too, Schilling’s immediate recourse is to keep up appearances and to maintain a placid exterior to others, seemingly so that their perception of her (as a golden child of sorts) does not change or sour. These facts signal that Schilling is highly invested in the validation and perception of others in order to feel good about herself, which will come to play a big role in her struggle with her illness.

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